Airport Passenger Service Agent

  • Kolkata
  • Internship
  • 4 months ago
  • 24,000-26,000 / Monthly
  • Category Airport
  • Shift Round
  • Posted On Jul 22 ,2019
  • Job Vacancies 120 openings
  • Experience Fresh
  • Level Executive

Job Description

    Passenger Service Agent involves checking, repairing and servicing machinery, equipment, systems and infrastructures. 

    Passenger Service Agent ensures that industrial machinery and equipment runs smoothly and reliably. Their work typically involves: planning and undertaking scheduled Ticketing.
    Passenger Service Agents are responsible for maintaining and repairing the heavy machinery, plant equipment, tools and systems used in manufacturing, Air Ticketing and other industrial production processes.


    Responsibilities and Duties 

  • Adherence to departmental productivity standards
  • Additionally, Reservation Executive could be involved in offering selling competitive prices & packages
  • The job involves handling inbound and outbound calls of external / internal customer’s pertaining to bookings, reschedulements,
  •  queries, complaint handling and facilitation over the call.
  • To respond on the questions about airline regulations, assisting customers on their travel plans.
  • Confidence and ability to handle passengers and provide only the best customer service.

Qualifications and Skills 

  • Fresher candidate can applicable for this job.
  • Possess an aptitude for customer service.
  • Amadeus knowledge shall be an added advantage.
  • Good verbal communication skills in both Hindi and English.
  • Hospitality background candidate get extra preference.

Age- 18yrs-32yrs

*** candidates above 35 yrs are not eligible kindly do not apply for it

***Attracts potential customers by answering product and service questions; suggesting information about other products and services. Opens customer accounts by recording account information. Maintains customer records by updating account information 

CONTACT PERSON – 8582911872 / 9831697214 

Perks and Benefits 

Provident Fund, ESI, Medical Allowance and Fooding. First three months no accomodation will be given to the freshers.